On austrian.com, brusselsairlines.com and lufthansa.com a seat reservation is only possible after the PNR has been created, not during the initial flight booking. For some, Im sure this will change the value proposition of Lufthansas Economy Light fares. Issuance of travel documents (tickets) 14 days before departure. 4. Revenue almost doubled to 33 billion euros Record results at Lufthansa Cargo and Lufthansa Technik Highest Adjusted free cash flow in company history Booking momentum remains strong at high average yields Passenger numbers more than doubled: Over 100 million passengers on board again New aircraft and new cabin interior for premium flight experience Further significant improvement of Adjusted . 5 years ago. If they keep on the same track as they are, theyll be doing all sorts of nasty things before too long, such as banning Jews from flying, just you wait and see. their Companions). So yeah, you can bet that youll most likely be assigned a middle seat, and if you dont want that, you can pay a 25 (or $35) fee for the privilege of being assigned a better seat. In principle, upgrade offers can be made on all Lufthansa flights up to 48 hours before departure. WOW ! In addition, you can enter passport and visa information, and enter details for the Secure Flight program. If you disable this cookie, we will not be able to save your preferences. Alternatively, you may use. Is this guy for real ? LH has become one of the worst airlines in Europe. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. Lufthansa's Economy Light fares don't include seat assignments in advance. If you buy a fare that won't allow you to select something in advance, then this of course means a much higher probability of a middle seat if the flight is quite busy. My bags were stuck in Frankfurt. The amendment fee applies per passenger per leg of the trip. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, which either don't offer any food at all, or go bananas with the pricing, hiding behind the "organic" and "premium" stickers. Register your assistance requirements by calling tel. Nothing from Lufthansa so need to check for adjacent seats during check-in (23 hours before departure now) (Yeah I now believe what those Jewish passengers went through with Lufthansa agents at Frankfurt). Saturday, the airports are likely to be extra busy. Lufthansa is the biggest joke of Europe. I always checked in . I sat out strike day when all flights were cancelled. At least for us, our United Flight to Munich in Premium Economy was much better than I expected. Easy! The A350s will have three suites with up to four seats each. Lufthansa adds $35 seat amendment fee. So, in sfo I hoped to choose at the airport. For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. Any free seat assignment option for *S or *G? By the end of 2023, the German airline will start rolling out its new Allegris cabins, featuring smart seat designs in economy, premium economy . 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. Lufthansa was a problem. She handed me my boarding pass with a smile and I looked down and didnt say anything but I wasnt business class. You can likewise visit the Lufthansa Airlines site at www.Turkish.com to reserve a spot on the web. United has nothing to do with Lufthansa's seat reservation issue or system They only get the seat assignment info for them which is why it appears on our United App. 20% of the group can be cancelled free of charge up to . Lufthansa Booking +1830299 (3190 . You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at Saturday, the airports are likely to be extra busy. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. Brussels airless accepted my LH booking reference, but still unable to select seats "contact our customer services for seat selection" unless I'm willing to "bid" for business class upgrade, AC, doesn't recognise my LH reference number. You have booked anEconomy Light fare on a continental flight. Others too. Not being frequent plane travelers we thought this was prudent.. After he spent 5 minutes telling the flight attendant his tale of self-importance, she took our boarding passes and went away. Re: Lufthansa seat reservations are not possible on this flight. Haven't been successful with Swiss yet. If a flight itinerary is changed by Lufthansa, e.g. I will avoid Lufthansa in the future as much as possible. Lufthansa also need to recognise the fact that some people have breathing difficulties. I ask him for his name he refuses. You can then book or change your place here. C) Why are you agents playing some ridiculous game of ping pong with sending customers back and forth to different gates ? I did that, no hassle, paid the fee and got a confirmation number and could seat my seat numbers on both You can only switch your seat to another seat or at a lower price. You never know what it will be. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. United in Pdx did a fabulous job of getting my bags to Pdx and sending the over 80 miles to my house. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. This morning I was assigned a seat toward the back of the plane but not the aisle I had requested. The hopeful in me is praying that they oversold. This upgrade is not valid on flights operated by other airlines. LH is also the preferred airline to fly in to and out of TEL AVIV by (Israeli) religious Jews. All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. 6 years ago. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? You can also filter for flights based on your budget, such as looking for cheap flights under $200 . I picked our seats and were given our boarding passes the next day at the airport. For the time being I cant totally avoid LH or OS but I am starting to consider other options, even if it means a connection or inter-European flights. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. Some People scream racism when they are not following instructions or rules. I had extra time so I waited for them to open. Just rechecked my booking, inbound Toronto > Frankfurt is operated by Air Canada. Photo: Lufthansa, Lufthansa To Charge For Seat Selection On Economy Light Tickets. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. I'm still peeved that they want $50 per seat to select a seat in premium economy. They know they dont have to try to do anything to attract customers, Im guessing because they (or rather the group) are often the only option that works for many people, especially in secondary European cities. Lufthansa has been worse than Ryanair for a while already. Time to leave star alliance and seek for better options. Sadly for passengers, it seems like the only thing to do is take a hard look at which flight to take and brace for a middle seat. Conclusion. In such a case, you can change seats free of charge. They will be able to help you resolve the issue. Do LH or Star elites get to avoid this fee? Turkish took good care of me - but I thought it was strange. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. and then some people (Hallo Lue!) Isnt the stamp something they find on their own when they flip through you passport when you depart? I don't know and I am Thanks so much Mr. important. As Well of course Lufthansa is simply trying to get people to avoid buying the economy light fares and trade up. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. In a bid to increase revenue, Lufthansa has introduced an 'amendment fee' for passengers looking to change their seat assignment. 2.1. The contract comes into effect with the electronic confirmation of the booking. So it doesn't affect your scenario at all. Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes. I doubt it. If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. Lufthansa is an embarrassment to Germany and the Star Alliance. Place your seat on hold and relax, we will inform you well in advance of the date of expiry of your 'on-hold' booking. Probably cannot pick seats because you are flying on Brussels (ta && ta.queueForLoad ? In past i have travelled by Lufthansa many times when it was considered one of the best carriers. in Agent at Lufthansa. Lufthansa was able to book me a flight from Munich and even offered to pay the train fare. Almost all seats on the Lufthansa fleet have moveable armrests which make access to . Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). Some credit card benefits pay for travel directly whereas others pay for extra expenses. To make things even better, Y catering is suspended on short intra-Europe flights, they're claiming staffing shortages. Upgrades for codeshare flights** marketed by United but operated by Lufthansa ("LH") may be available and can only be requested by calling 1-800-UNITED1 within the U.S. and Canada, elsewhere call your local . At least my United Premium Economy seats never changed and my departure is on time I flew Eco light last week from LAX to FRA and Im Hey there, Book your preferred seat when booking your flight. I also found out United and LOT dont talk to each other well.. Last fall I booked round trip SFO to Frankfurt via Lufthansa website, but was flying on United there and Air Canada returning. Lufthansa was a problem. Oh, well. It relates solely to the selected category (e.g. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any time before that. Lufthansa is a new RYANAIR. I hope Im never forced to need that airline again. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. Somebody needs to take a look at Lufthansa operations in Frankfurt. You receive an upgrade from Lufthansa for reasons of goodwill or operational reasons. As a matter of fact that change was enough to where I now AVOID Lufthansa whenever possible! I find it difficult to find this earth shattering news when you consider what British Airlines is doing for Business Class. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. Please also note that any carry-on baggage must be stowed in overhead bins as no items may be put near or under the seats of an emergency exit row during take-off and landing. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Done with code shares for now and Lufthansa . I avoid Lufthansa and Air France through their codeshare partners (United and Delta respectively) for similar problems with seat reservations I have had in the past, going back for many years. So, in sfo I hoped to choose at the airport. The amendment fee does not create an entitlement to the selected seat number or category. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. To be honest, Skyteam offers the most competitive product in Europe. I *think* United does this as well though it's been a while since I've flown on a UA BE fare. Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. This is the version of our website addressed to speakers of English in the United States. How can such an airline still have such a loyal following. The gap between Lufthansa and Ryanair has just narrowed even further. Also bought my choice of seats. Nope. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. Im afraid Lufthansa has lost my chose of traveling. I am tall and not thin so a center seat really isn't fun. If the fare code allows seat selection, either included or with a fee, then yes, 90% of the time, you can use the Reservation Number/Record Locator to look up the reservation on the airline's web site and also add it to you profile. The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). It could be that when you check-in for your flight (online and at the airport), the seat mystery will clear up. The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. True, but Aegean does not charge the change of the seat for 25. Once you have the PNR for the operating (ta && ta.queueForLoad ? And add to that the Ticket Service Charge of about 25 EUR LH is now adding for ticket purchases in their own website!!!!! A silly desperate attempt to grab a few more Euros from passengers. Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? Changes and cancellation conditions of the operating carrier apply. I will not fly Lufthansa any more. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? This website uses the following additional cookies: (List the cookies that you are using on the website here.). And when you calmly show them, they get annoyed, offer no thank you or apology, just stamp your passport without so much as any further acknowledgment. The amendment fee is payable once per leg of the trip. Who cares to fly with these racists anymore? An advance seat reservation only applies per flight segment. I called one more time after checking in . Simply click on the white "continue without all seats" button to finish booking without adding any extra fees. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . Find Cheap Flights. I come back later and I am told to go hurry, the gate has been changed a 10 minute walk away. Service and perks were mediocre at best. Save money on airfare by searching for cheap flight tickets on KAYAK. D) Why are Lufthansa personnel not offering their supervisors but become angry and send you away to come back later or threaten to call the police ? To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. If you have a credit card that pays for such fees then this would be a charge the benefit would include. This topic has been closed to new posts due to inactivity. Payment flexibility Book now, pay later. Never understood how seat reservations are lost. Apparently , without his patronage, the airline would be bankrupt and never be able to fly again. SAS cancelling Japan flights 5:54 pm. A refund for this reason is not possible. With the strike, I am not calling today as they have a warning on the phone that it will be a very long wait. CarolGreat story. First off, there is a strike at German Airports today. At the Austrian Airlines Service Center. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Luft was my go to European airline but teutonic idiocy is obvious here. Per Lufthansa website. BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. Reminder Wake up call. Heck with them. But with LH you cannot choose your seats in eco until check-in (23hrs before departure time, sometimes 1-2hrs earlier). If the load is relatively light, I would just switch seats after takeoff, unless they enforce a no seat change rule. How to contact Lufthansa Airlines customer service. If an unforeseen flight disruption results in you needing to be rebooked onto another flight, on which there is no equivalent seat available to you. 5 star? The economy class passengers are the worst affected. This includes wireless charging, Bluetooth connectivity . Who benefits from this code share malarkey? Likes: 0. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. Most German I know prefer to fly Easyjet. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. I had to almost starve during entire journey from USA to Mumbai due to extremely bad food served and that too after funishing their service upto premium economy class. The only advantage I see booking code share is schedule timing suitable to the consumer. The amendment fee entitles the passenger to change their seat to any seat that is still available. Now, you have more time to plan your trip while securing the flight for your expected dates. If you dont need a seat assignment or checked bag, the savings could be worthwhile.
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