1. Below, well explain how to read codes on your gas heater and what you should do to rectify the situation. You can fix this problem by replacing the wiring connecting the remote control and PCB board. You can confirm if the remote control is the problem by disconnecting the remote control wiring on the PCB board. Reason: Too High Outlet Water Temperature. A tankless water heater is a complicated device. As mentioned above, there are several more error codes you can potentially encounter with a Rheem tankless water heater. Find the most common problems and see how to fix issues. Consult the guide and see whether you have a grasp on the problem indicated by the code. Of course, dont hesitate to replace the blower motor if it gets broken. The Richmond Marathon water heater offers a LIFETIME warranty. A lower or higher value indicates a faulty capacitor. The minimum flow rate should also be met to make sure that the tankless water heater fires. For instance, the exhaust cannot be recirculated back into the units fresh air intake. Check to make sure all gas connections are tight and there are no leaks. To troubleshoot this error code, confirm that the water bypass solenoid has the right voltage going through it. Take the front cover off. Below, we will show you how to fix those issues to clear away the error message. The above list of Rheem tankless error codes might help you troubleshoot the problem successfully, but if you cannot solve it, you cannot find the code here, or it is hard to fix the unit, I would recommend calling a professional. A faulty capacitor is usually the problem if the . There are a few possible causes of this problem: Cause: The gas shutoff valve is not open completely. This is relatively simple and can just mean shutting off all your hot water faucets. The several inches of foam insulation give it up to 0.93 uniform energy factor. Err04 - Receiving signal from switch, but at incorrect time. From this chapter, you can learn about the most common error codes the tankless water heater shows. Often, resetting the gas water heater allows the device to calibrate itself properly, and then the problem will fix itself. There are many error codes on a Rheem tankless water heater (see also Rheem Water Heater LeakingWhat To Do?) and their reasons differ vastly. If the temperature is insufficiently low on the heat exchanger then you should receive error code 29 on your mid-efficiency or condensing unit. How to troubleshoot Rheem tankless water heaters by using the service error codes chart. Error codes are never a pleasant site, but theyre designed to make your life easier. Thanks.Rheem Model RTG 84DVLP. Also, check that the vent terminal was installed properly on the device. Error Code 11indicates an ignition failure. Unfortunately, many things can cause an ignition failure. The Rheem tankless water heater code means that incomplete combustion is taking place in your heater or it may be that the water flow is too high. The venting should also be adequately sealed and you may want it inspected by an expert. What part of Australia are you from? You may need to adjust your homes water pressure regulator or install a new one if yours is not working properly. And thank you for mentioning your issues. Before you make a service call, this is a good time to check the thermistor wiring for any damage or the thermistor for a limescale build-up. The cookie is used to store the user consent for the cookies in the category "Analytics". Error code 61 should mean that you should check the fan motor, specifically that it turns freely as even a small restriction could be the problem. The second trick is to check for any blockage in the exhaust venting. If the heat exchange fins get clogged, release the blockage. Cookie Duration Description; cookielawinfo-checkbox-analytics: 11 months: This cookie is set by GDPR Cookie Consent plugin. If this doesnt work, your next step is to check the gas valve wire connections to ensure they are secure. You should also check that the fan motor looks to be working properly. Remove any obstructions and try again. Your Rheem Tankless Water Heater will beep and show an error code if there is a problem with the unit. Whichever issue it is, your unit will likely still be operating and you can solve the error yourself. In the past 2 weeks, its beeped at me and the remote thermostat shows a code of 11 when i turn the hot water on. Tank sizes range from 15 gallons to 105 gallons to fit any household need. 4. If you fail to start the water heater after replacing the remote control or its wiring, we are 100% sure the culprit is the PCB or control board. Aside from a defective remote control, faulty wiring may also lead to the Rheem tankless water heater code 76 error. . To erase the error code 13, start with cleaning the dirty flame rods. What I recommend to you first is to clean the blower motor and its housing. Try plugging the unit into a different outlet. You may also want to ensure that the altitude settings are correct for your location. Check to make sure the gas is turned on at the water heater, gas meter or tank. Step 1 and 3 plus b. To check the remote control, unplug your water heater from electricity and pull out its cover. E5 on a Rheem Tankless Water Heater means there is a high flow rate. Contractor or business name who did the installation and service. To resolve this false flame issue, start by resetting the unit. It will likely be red and/or have a picture of a triangle with an exclamation point next to it. Next, you need to remove some wires that come in the way like the blower motor wire, flame rod wire connectors, over wrap film plug, and others. Rheem is a trusted American appliance brand that is close to 100 years old. Phase #2: Remove the top two screws from the top and bottom of the front cover. Just turn off the water supply valve to slow down the flow. There could also be loose or damaged connections on the wiring harness for the gas control valve which could set off error code 71. The most common code is E1, which indicates that there is a problem with the heating element. Check the gas pressure; it might be too low, or the gas valve is not fully open. Technicial Manual SVC810 Second GenerationPV, X and DV, RTG2-42, RTG53, RTG66 and RTG74.pdf. What Are The Signs To Look Out For In A Failing Water Heater? Also, inspect the flame rod electrodes and clean them. If you encounter an code, it will be displayed on your Rheems digital thermostat display. Clogged condensate neutralizer. It helps us diagnose and determine the exact problem with the water heater. Before they arrive, you can check that the gas valves are all open with gas actually reaching the unit properly. Over heating. On the other hand, if you have a direct connect, go to the circuit breaker and flip it down. Press and hold the reset button for three seconds, then release it. listeners: [], Remove any blockage you see. All Plumbers are screened, licensed, and insured. 3. You could also check the outlet thermistor, heat exchanger thermistor, and the gas valve are all in good working order. Your water heater is the backbone of all you do inside the house, like doing chores, practicing good hygiene, and taking advantage of essentials that use hot water. Err01/Err03 - Control Board not receiving signal from switch, or motor is malfunctioning. If you have a tankless water heater, you may occasionally see an error code displayed on the unit. On the other hand, if you can't turn on the unit, we bet the remote control gets defective. Remove electrical connection box (single screw on outside left). Turn off the power to the water heater for 10 seconds and then back on. Rheem tankless water heaters provide water on demand. Understanding the symptoms to look for will make it easier to fix the error. As always, your best resource is your owners manual since it'll have the specific information you need for your model. Summary of Contents for Rheem RTGH-RH10DV. Learn how to inspect and replace a water heater dip tube and solve the problems related to not enough hot water or sediment buildup. Here faulty means either the blower motor itself gets defective or its housing gets clogged with dirt or debris. If the remote control works, we bet the wiring is at fault. Again, there should be no obstructions to the airflow and the vent terminal should be clear. Ensure you eliminate every obstruction from the vent termination of the building and the flapper valve. The disk capacitor across the remote control terminal should range from 7.5 to 10 microfarads. If you are having trouble with your Rheem water heater, it is best to consult the owners manual for troubleshooting tips, or to contact a qualified technician for assistance. If the issue persists, it could be due to a clogged filter or sediment buildup in the unit. Cause: Most of the time, the water heater doesn't start because the hot water tap is not fully open, so the water flow is low. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. As soon as you spot an error code on your Rheem tankless water heater you may begin to panic as to what it means. However, if you are mechanically inclined, keep scrolling. All rights reservedDisclaimer:The content published on hotwatertalk.com is not professional advice. { Improper fuel type, rusty or defective heat exchanger, and faulty Molex connector are some caveats responsible for triggering this error code. Features and error codes may have changed over the years so finding an updated resource is vital to ensure that you know what to do when a fault looks to have occurred. Rheem offers several water heating solutions, and this article will focus on its line of tankless water heaters. First, make sure that the gas supply to the unit is turned on and that there is enough pressure. Remove the access panel from the front of the unit. The alarm sounds every 60 seconds when the tap is open. . An error code 90 typically indicates that there are blockages in the heat exchanger or blower motor. Locate the reset button inside the control panel. Lastly, ensure the igniter wire harness is intact. What causes water hammer in a house and what makes pipes to vibrate and make banging, ticking and popping sound? If not, continue reading. This may be that the water control valve has the incorrect voltage or that there are loose/damaged connections on the water control valves wiring harness. If your water heater comes on, we bet the culprit is the remote control itself or the wiring between the remote control and the tankless unit. Then, turn on the water heater again, which will reset the heater. Then, check all the pipelines for both the hot and warm water and confirm the lines don't cross. Besides, faulty water control assembly is another reason responsible for flashing the error code 65. The circuit breaker for the unit may have tripped. Locate the flame rods on the front right side, Remove the rod by unscrewing the brackets that secure them to the burner, Clean them and screw them back into place. A defective or loose wire connection between the water control and the connector B on the PCB is the main culprit that causes your heater to pop up with this error message. Check the air intake and exhaust venting. A jumper wire will help you confirm the remote control wiring problem. Cause: The water heater and its burner doesn't get enough gas. Begin with slowing down the flow rate of your water heater. In general, here are some additional things to check in order as you evaluate the issue with your unit. Simple. This can happen when there is insufficient gas supply to the tankless unit or a faulty ignitor coil. Like other water heaters, the Rheem tankless water heater has a venting system. When the problem occurs, the error code is displayed on the LCD screen of the remote or user interface, so by understanding the meaning of the code, the troubleshooting gets easier. Both error codes 80 and 81 suggest a problem with the gas cut-off valve. on: function(evt, cb) { Attach the remote control to the tankless unit with a different wire. Another fault could occur with your ambient thermistor which is the combustion air temperature sensor. This is largely because the Rheem tankless water heater is not specially designed for continuous running along with a circulation system. In this blog post, well decode some of the most common error codes and tell you what you can do to fix them. Ensure the condensate flow is free of dirt, debris, and buildups. Rheem Tankless Water Heater displays a lot of error codes due to specific reasons. Tankless water heaters generally last considerably longer than a tank-type heater, as they don't hold corrosive water for prolonged periods. Error Code E4: This code signals that there is a problem with ignition or flame detection. First, check the exhaust and venting flue for any blockages. This error indicates that there is a problem with the water heaters combustion chamber. Rheem's business is hot water, and they spend their days innovating and manufacturing water heaters to keep your life running smoothly. Unless you have an in-depth knowledge of water heaters, youre best to not risk making the situation worse. Therefore, our top advice is that you contact a professional plumber when you see an error code. If yes, clean the heat exchanger. Next, check the igniter to see if it needs to be replaced. See if there is anything blocking the air vent on the device. When this error code will pop up, understand there is no ignition on your tankless water heater. Tankless water heater problems and how to repair models from Noritz, Rinnai, Takagi using error codes. Lastly, check the fan motor for proper operation. If its too low, the unit wont work properly. See the symptoms of How to fix water hammer problem in pipes. 5. The inlet fuses to the power supply should also be in working order and ensure that the hot and cold water lines are not crossed following the installation. If you observe no remaining flame, dont hesitate to check the relay connection of flame rod connector. 4. Smith Water Heater Troubleshooting Guide, 5 Common Problems with Camplux Water Heaters, Rheem Tankless Water Heater Code 29 (How to Troubleshoot), Rheem Gladiator Leak Sensor Reset Fixed, Rheem Water Heater Pilot Light Wont Light, water heater produces harmful gasses like, [Fixed] Rheem Tankless Water Heater Code 12, Hot Water Heater Calcium Removal [How to Guide], Samsung Washer SUD Code but no SUDs? Turn off the power to the unit at the breaker box. If youre getting an error code 76 on your Rheem tankless water heater, it means that the unit is not receiving enough water flow. 4. Follow the descaling procedure to remove the scale build-up in the heat exchanger (there should be an error code). See an examplehow to descale a Bosch tankless heater. If you need to reset the code on your Rheem tankless water heater, follow these steps: A false flame being detected may also necessitate a service call, yet there are certain steps to take first. Filter FAQs by Category. Ensure that the vent pipes are connected to the vent termination and that the venting meets various requirements (such as lengths, diameter, the construction material). The neutralizer needs to be replaced soon. The top-selling product within Rheem Tankless Water Heaters is the Rheem Performance Platinum 11 GPM Natural Gas High Efficiency Indoor Recirculating Tankless Water Heater. 12. By displaying a code on your tankless heater, you, or a professional, can read the code to understand what went wrong and how to fix it. If your water heater is in a cold basement or garage, it may not reach this temperature unless you use a recirculating pump to bring warmer water from elsewhere in your home. Error code 76 on Rheem Tankless Water Heater is an indication of faulty communication with the remote control. In order to let your water heater run again, just switch it off at the breaker and then back on at the On position. These water heaters may help you qualify for insurance discounts 2. If not, you should replace the flow meter sensor or the flow control valve of your Rheem Tankless Water Heater. Solution: You must descale the water heater. need to install plumbing. Double-check that the exhaust venting and air intake are both installed properly and look to be in good working order. Specifically, error code 92 would display when the water heater is continuing to operate and is a warning to replace the neutralizer soon. So, I highly recommend you to call a professional to handle this. The most common codes include Codes 5, 11, 13, and 29. We broke down everything that will help eliminate the error message from the control panel. If your Rheem tankless water heater has been running continuously for over an hour you should look to reset the system. By displaying a code on your tankless heater, you, or a professional, can read the code to understand what went wrong and how to fix it. started. Solutions include replacing the remote controls wiring, changing the remote control, or changing the capacitor. Also, this warning message indicates that the unit has detected a false flame. This is another fault that you may want to check with a professional. A clogged heat exchanger, venting system, and air intake filter are responsible for making the ODS thermocouple defective. 11. Join our exclusive 2,500+ email list to get tailored advice, product roundups, and be the first to see our new content. To reset the water heater, turn off the hot tap water and the unit itself. Consequently, this affects the communication between your remote control and the water heater. } Code 05 indicates an Imperfect Combustion Alarm. If you encounter this, heres what you can do: Code 10 indicates that the flame has been lost on the unit. Next, inspect the ODS thermocouple to see whether it functions properly or not. A false flame can be attributed to the flame rod (or rods) touching the flame whenever the unit fires. If you have a Rheem tankless water heater, you may have received a code 76 error. Takagi Error Codes | Troubleshooting Guide and Repair Tips, AO Smith Tankless Error Codes | Problems | Troubleshooting, John Wood Tankless Error Codes | Troubleshooting Tips, Rinnai Error Codes | Troubleshooting Rinnai Water Heaters, Tankless Water Heater Problems | Troubleshooting and Repair Tips, Noritz Error Codes Guide | Troubleshooting Noritz Water Heaters, How to Replace a Water Heater Dip Tube - DIY Installation Tips, How to Fix Water Hammer Problem | Troubleshooting Guide, Navien Water Heaters | Review and Buying Tips for 2023. . If fault re-occurs book service call. Takagi T-K-Jr2-IN-LP Indoor; Rinnai RL94iP HE+ Tankless Hot Water Heater; Rheem RTGH - 95XLP Prestige Propane Outdoor Whole House; Camplux 5L 1.32 GPM Outdoor Portable; Eccotemp Fv112-LP Liquid Propane; TAKAGI TH30SLP; Rinnai RUC98iP Ultra Series; Rheem RTG-64XLP 6.4 GPM Low NOx; Eccotemp L10 2.6 GPM water heater It will usually be red or black, and may be labeled "reset.". If your Rheem tankless water heater keeps shutting off, there are a few possible reasons why. Also, turn the gas shut-off valve to stop the gas supply to the unit. In rare cases, Rheem tankless water heater code 76 may indicate a problem with the filter capacitor. A communication error with the remote control can result in error code 76. Shut off the water heater by unplugging it, Open the end caps on the valves and attach the hoses to them, Fill a bucket with water and add vinegar to it. Also, make sure the gas flow valves are open and they dont get clogged with dirt or residue buildups. Then, leave your water heater for 30 seconds in state of disconnected from the power source. In the troubleshooting manual, Rheem says that error code 29 stands for too low heat exchanger outlet temperature. The repair guide provides info on how to deal with the heating problems. If its dirty, replace it with a new one. However, these quick fixes will notalways fix your problem. 2. Another possibility is that the water heaters thermostat is set too low and needs to be adjusted. Visit Document e. If the gas valve was disconnected, reconnect it. Then, inspect the gas solenoid valves and make sure they work properly. Hi there, i am Eugene - an experienced HVAC / appliance technician. You may need to flush the system using distilled white vinegar though do be careful as the water would naturally be hot. There may also be blockages in the heat exchanger which should be removed. NOTE: Because these are potentially hazardous areas, dont attempt to fix a Code 11 unless you are a professional. The wiring may become loose or corroded over time, hindering communication between your remote control and the water heater. Am I right? The blower motor and flame rod FL-25 should also be checked. If you need to reset the code on your Rheem tankless water heater, follow these steps: 1. Finally, the heat exchanger should be checked to make sure that the fins, fan, and air intake all appear to be clean. You should consult with a licensed professional and check local permit requirements before starting any project. Rheem tankless water heaters are great for providing hot water on demand. If it has flipped off, flip it on. Heres a quick guide to help you understand what each code means and what you should do if you see one: The vent exhaust can be a little more complicated to solve though you should start by simply checking and removing any obstructions to the exhaust vent. Solution: If your tankless water heater is using natural gas, make sure that there is no interruption in gas supply from the distributor. Rheem Water Heater Blinking White Light. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. It's best to encompass your troubleshooting to the first and second tricks, which are: Rechecking whether the exhaust venting and the air intake is working properly. Other codes include F3 (for a problem with the thermostat), and P1 (for a pressure relief valve issue). If the unit comes on, the wiring of your remote control is at fault. . Knowing what each error code means can save you from having to make a service call and can give you peace of mind about how serious, or not so serious, the problem is. Moisture can also build up in the water heater and the unit will also be connected to the plumbing system. A Rheem tankless water heater has over 30 potential codes, and the solution will differ depending on the specific make and model of water heater that you have. local codes.The water heater requires 120 VAC/60Hz Visit Document The Rheem tankless water heater allows you to access instant hot water. The inlet water pressure may be too low. (function() { When this process is completed, your water will be murky, because of the limescale that has been removed. Also, make sure you tidy up the air inlet filter, combustion air fan, and heat exchanger fan. If there is any damaged wiring, your water heater will be unable to send a signal to the control board. Make sure that the fan motor is operating properly. Check that the gas supply is working properly and that the gas pressure is ideal, as per the manufacturers recommendations. These steps will get fix the fault and restore your water heater back to working condition. In other cases, the error arises from a complex problem like a defective filter capacity. If you dont get the appropriate voltage reading (8 to 16 VDC), you should replace the water control assembly. In rare cases, Rheem tankless water heater code 76 may indicate a problem with the filter capacitor. Phase #1: Start by turning off the power supply to your water heater. After cleaning the inlet filter, run the hot water only in the tap to check.
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